Payment response/status codes
This page contains the list of response/status codes which appear in PaymentsPlus categorised by the payment type that they correspond to.
Common status codes
These status codes may appear for all payment types.
Status Code | Description |
---|---|
New |
Payment processing, awaiting response from external system. |
E01 |
INVALID RECORD ID NUMBER |
E02 |
INVALID CURRENCY FOR THIS |
E04 |
INVALID PAYMENT METHOD |
E06 |
INVALID PAYMENT AMOUNT |
E07 |
ZERO PAYMENT AMOUNT |
E08 |
NEGATIVE PAYMENT AMOUNT |
E09 |
EXCESSIVE PAYMENT AMOUNT |
E10 |
MISSING PAYEE NAME DETAILS |
E11 |
INVALID PAYEE NAME DETAILS |
E12 |
MISSING PAYEE ADDRESS |
E13 |
INVALID OR MISSING BSB DETAILS |
E14 |
INVALID ACCOUNT DETAILS |
E15 |
MISSING ACCOUNT DETAILS |
E16 |
MISSING PAYEE NAME DETAILS |
E17 |
INVALID PAYEE NAME DETAILS |
E18 |
FAX NUMBER MISSING |
E19 |
PAYEE ADDRESS MISSING |
E20 |
CHEQUE NUMBER INVALID |
E21 |
MISSING PAYEE NAME DETAILS |
E22 |
INVALID OR MISSING BILLER CODE |
E23 |
ZERO BILLER CODE |
E24 |
MISSING CUSTOMER REFERENCE NUMBER |
E25 |
MULTIPLE "03" BPAY RECORD |
E26 |
MISSING "03" BPAY RECORD |
E27 |
EMAIL ADDRESS ERROR |
E28 |
EMAIL ADDRESS MISSING |
E29 |
DUPLICATE CHEQUE NUMBER |
Q01 |
Supplier does not exist |
Q02 |
Invalid buyer bank account provided |
Q99 |
Unknown payment error |
Australian Direct Entry status codes
Status Code | Description |
---|---|
G |
WBC Exception Processing released successfully |
R |
WBC Exception Processing Error - see description |
C |
WBC Exception Processing - Cancelled |
D |
WBC Exception Processing - Recalled |
1 |
Invalid BSB Number |
2 |
Payment stopped |
3 |
Account Closed |
4 |
Customer Deceased |
5 |
No Account/Incorrect Account\# |
6 |
Refer to Customer |
7 |
No form PDC held |
8 |
Invalid User ID Number |
9 |
Other |
BPay status codes
Status Code | Description |
---|---|
B00 |
ACCEPTED BPAY TRANSACTION |
B06 |
BILLER CODE NOT NUMERIC |
B07 |
BILLER NOT FOUND |
B12 |
SERVICE CODE NOT NUMERIC |
B15 |
CRN NOT PRESENT |
B16 |
CRN CONTAINS OTHER THAN NUMBERS AND SPACES |
B17 |
CRN INVALID |
B22 |
ADDITIONAL CRN CONTAINS OTHER THAN NUMBERS AND SPACES |
B26 |
BPAY PAYMENT METHOD NOT VALID |
B41 |
BPAY AMOUNT LESS THAN MINIMUM |
B42 |
BPAY AMOUNT EXCEEDS NORMAL UPPER LIMIT |
B43 |
PAYMENT AMOUNT NOT NUMERIC OR SPACES |
B61 |
BPay amount does not match amount on bill |
B62 |
Date entered is after expiry date of the bill |
B87 |
NOT SUFFICIENT FUNDS |
B88 |
PROBLEM IN MEMO POST |
Australian cheque status codes
Status Code | Description |
---|---|
ISS |
Cheque Issued |
PRS |
Presented Cheque |
STOPPED |
Cheque Stopped |
CSR |
Cheque Stop Requested |
CNC |
Cancelled Cheque |
Q03 |
Cheque numbers must be provided |
Q04 |
Cheque numbers must not be provided |
RTGS and OTT status codes
Status Code | Description |
---|---|
PROCD |
Processed, completed |
RJCTD |
Rejected |
New Zealand Direct Entry status codes
Status Code | Description |
---|---|
SUCCESS |
Completed successfully |
R |
WBC NZ Exception Processing Error - see description |
DISHONOR |
Dishonor |
Osko status codes
Status Code | Description | Customer Action |
---|---|---|
ACSC |
ASC - Accepted settlement completed |
No action required |
RJCT |
QVxx - Bad request |
Contact support desk to confirm issue has been resolved and then resubmit |
RJCT |
ABxx - Unable to process payment. Please contact us for further information. |
Contact support desk to confirm issue has been resolved and then resubmit |
RJCT |
AC01 - Invalid Creditor Account |
Customer to check payee account and send new payment if applicable |
RJCT |
AC02 - Invalid Debtor Account/Invalid Creditor Account |
Customer to check payee account and send new payment if applicable |
RJCT |
AC03 - Invalid Debtor Account/Invalid Creditor Account |
Customer to check payee account and send new payment if applicable |
RJCT |
AC06 - Invalid Debtor Account/Invalid Creditor Account |
Customer to check payee account and send new payment if applicable |
RJCT |
AC07 - Invalid Debtor Account/Invalid Creditor Account |
Customer to check payee account and send new payment if applicable |
RJCT |
AC14 - Creditor Account is unable to accept funds |
Customer to check payee account and send new payment if applicable |
RJCT |
AC18 - Invalid Debtor Account |
Contact support desk to confirm issue has been resolved and then resubmit |
RJCT |
AC26 - Unable to process payment. Please contact us for further information. |
Contact support desk to confirm issue has been resolved and then resubmit |
RJCT |
AC27 - Invalid Creditor Account |
Customer to check payee account and send new payment if applicable |
RJCT |
AC29 - Invalid Creditor Account |
Customer to check payee account and send new payment if applicable |
RJCT |
AC30 - Creditor Account is closed |
Customer to check payee account and send new payment if applicable |
RJCT |
AC34 - Unable to process payment. Please contact us for further information. |
Contact support desk to confirm issue has been resolved and then resubmit |
RJCT |
AG03 - Payment type is not supported by Creditor Account |
Customer to check payee account and send new payment if applicable |
RJCT |
AG04 - Unable to process payment. Please contact us for further information. |
Customer to check payee account and send new payment if applicable |
RJCT |
AGNT - BSB is not reachable for NPP Payments |
Customer to check payee account and send new payment if applicable |
RJCT |
AMxx - Unable to process payment. Please contact us for further information. |
Contact support desk to confirm issue has been resolved and then resubmit |
RJCT |
AV04 - Insufficient Funds |
Customer to verify debit account and resubmit payment when funds are available |
RJCT |
AV05 - Unable to process payment. Please contact us for further information. |
Contact support desk to confirm issue has been resolved and then resubmit |
RJCT |
BExx - Unable to process payment. Please contact us for further information. |
Contact support desk to confirm issue has been resolved and then resubmit |
RJCT |
CH21 - Unable to process payment. Please contact us for further information. |
Contact support desk to confirm issue has been resolved and then resubmit |
RJCT |
DE32 - Unable to process payment. Please contact us for further information. |
Contact support desk to confirm issue has been resolved and then resubmit |
RJCT |
DT02 - Unable to process payment. Please contact us for further information. |
Contact support desk to confirm issue has been resolved and then resubmit |
RJCT |
ED06 - Unable to process payment. Please contact us for further information. |
Contact support desk to confirm issue has been resolved and then resubmit |
RJCT |
FFxx - Unable to process payment. Please contact us for further information. |
Contact support desk to confirm issue has been resolved and then resubmit |
RJCT |
PV25 - Payment amount exceeds interim payment limit |
Contact support desk to confirm issue has been resolved and then resubmit |
RJCT |
RC05 - Unable to process payment. Please contact us for further information. |
Contact support desk to confirm issue has been resolved and then resubmit |
RJCT |
RRxx - Unable to process payment. Please contact us for further information. |
Contact support desk to confirm issue has been resolved and then resubmit |
RJCT |
Syxx - Unable to process payment. Please contact us for further information. |
Contact support desk to confirm issue has been resolved and then resubmit |
RJCT |
TD03 - Unable to process payment. Please contact us for further information. |
Contact support desk to confirm issue has been resolved and then resubmit |
RJCT |
TExx - Unable to process payment. Please contact us for further information. |
Contact support desk to confirm issue has been resolved and then resubmit |
RJCT |
TFxx - Unable to process payment. Please contact us for further information. |
Contact support desk to confirm issue has been resolved and then resubmit |